Booking and Deposits
We communicate via email and your booking will be valid, once the required deposit has been transferred to our bank account. Afterwards you will receive a confirmation e-mail, with the booking details. With the payment of the deposit, you agree to all the terms and conditions. The outstanding amount for your package will be auto-billed to your previous method of payment (ACH bank transfer or credit card) 5 days before your arrival to Amaru.
A 50% deposit of your overall booking is required to secure your place.
Cancellation and Refund Policies
Cancellations received 4 months or more before arrival date:
Your deposit will be refunded 100%, minus a $100 booking fee.Cancellations received between 90-60 days before the arrival date:
You have the option to either:Receive a refund of 50% of your original deposit
Transfer your deposit to reserve later dates
Cancellations received between 59-30 days before the arrival date:
Your deposit can only be transferred to a later date. Refunds are not available.Cancellations received 29 days or less before the arrival date:
No transfer of booking dates or refunds of your deposit will be permitted.
Airport Transfer Cancellations or Delays
We strongly encourage you to have travel insurance to cover any delays or cancellations during your journey to Amaru. This ensures you are not responsible for the fees charged by the private transport company for any delays.
Our transport company requires a 5-hour advance notice if your flight is canceled or changed to avoid making the journey from Chinandega unnecessarily. If the driver arrives at the airport and then has to return due to a flight cancellation, you will incur the charge for the missed transport.
Recommendation: Keep all receipts for travel insurance compensation during any flight changes.
Fees:
Flight Delays: If your flight is delayed for more than 2-4 hours, an additional $20 fee will be charged to your bill at Amaru.
Flight Cancellations: If your flight is canceled and rescheduled for the following day, you will incur the fee for the missed transport as well as the new one arranged for the next day.
Rules of Stay
Age Requirement: You must be 18 years of age or older to attend a retreat unsupervised by an adult guardian.
Behavior: We reserve the right to ask any participant or guest to leave the retreat if their behavior disrupts the retreat or other guests' stay.
Damages: Any damages incurred to resort property will be billed directly to the guest. Fees will vary depending on the cost to replace the damaged property or item (e.g., surfboards, motorbikes, furniture).
Valuables: Do not leave important personal belongings or valuables unsecured in your guest room. While we do not provide safes in the rooms, we are happy to store your important belongings in our safe in the hotel’s back office.
Assumption of Risk and Liability
I hereby assume all of the risks of participating in any/all activities that I will participate in being conducted by/at Amaru Nicaragua, including, but not limited to, any risks arising from negligence or carelessness on the part of the persons or entities being released, from dangerous or faulty equipment or property owned, maintained, or controlled by them, or from their potential liability without fault.
I certify that I am physically healthy, that I have adequately prepared or trained for participation in any activities, and that I have not been told by a competent medical expert not to participate. I confirm that there are no medical reasons or difficulties that prevent me from participating in any given activity.
I understand that the terms of this Release of Liability Form will govern my conduct and duties during said Activity.
In consideration of your acceptance of my booking and reservation, I hereby give my permission to engage in this activity and I hereby take the following action for myself, my executors, administrators, heirs, next of kin, successors, and assign as follows:
I waive, release, and discharge Amaru Nicaragua and/or their directors, officers, employees, volunteers, representatives, and agents, as well as their affiliated activity host and companies, from any and all liability, including but not limited to liability arising from the negligence or fault of the entities or persons released, for my death, disability, personal injury, property damage, property theft, or actions of any kind which may hereafter occur to me, including my travel to and from this activity.
Indemnify, hold harmless, and agree not to sue the entities or people mentioned in this paragraph for any and all liabilities or claims arising from participation in this activity, whether caused by the release's carelessness or otherwise.
I understand that Amaru Nicaragua and its directors, officers, volunteers, representatives, and agents are not liable for the errors, omissions, actions, or failures to act by any party or entity doing a specified activity on their behalf.
I understand that this activity may include a test of a person's physical and mental limits, as well as the risk of death, serious injury, and property damage. The dangers include, but are not limited to, those caused by terrain, facilities, temperature, weather, participant condition, equipment, motor traffic, lack of hydration, and the acts of others, including, but not limited to, participants, volunteers, monitors, and/or activity producers. These dangers are not only there for participants, but also for any volunteers.
I hereby consent to any medical care that may be judged necessary in the case of an injury, accident, or sickness while participating in this activity.
The Release of Liability Form should be interpreted broadly to give a release and waiver to the greatest extent permitted by applicable law.
I declare that I have read and fully understand the contents of this document. Upon making my booking, I am aware that my purchase of the package acts as a release of liability and a contract, and I thereby sign it of my own free will.